Refund and Cancellation Policy

REFUND / CANCELLATION POLICY
Sowdix is dedicated to providing an exceptional customer experience and aims to ensure
clarity and fairness in all transactions. This Refund/Cancellation Policy has been formulated
to facilitate a transparent and efficient process for our customers.

DEFINITION OF TERMS
Sowdix : Refers to Sowdix India LLP, Incorporated under Limited Liabilities Partnership Act
2008 with LLPIN : ACC-5033

Cancellation Request: A formal request made by the customer to revoke an order placed
with Sowdix before the item has been dispatched for shipping.

Refund: The process of returning the monetary value of the cancelled order to the original
payment source used during the transaction.

Post-Shipment Cancellation: The act of requesting an order cancellation after the item has
been dispatched for shipping but prior to the customer's acceptance of the delivery.

SCOPE
This policy applies to all customers who engage in transactions with Sowdix

CANCELLATION REQUEST TIMELINES
● The remaining amount, after deduction, will be promptly refunded to the original
payment source within 1 business day following the completion of the return process.

Sowdix is committed to ensuring a seamless and customer-centric refund/cancellation
process in compliance with these outlined policies. For any further inquiries or assistance,
please do not hesitate to contact our dedicated customer support team.